Privacy Policy
Last updated: January 15, 2024
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, configure your settings, or contact us for support. This includes:
- Account information (name, email address, password)
- Amazon SP-API credentials (encrypted and securely stored)
- ASIN monitoring preferences
- Payment information (processed securely through Stripe)
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our ASIN monitoring service
- Process payments and manage subscriptions
- Send email alerts about ASIN status changes
- Communicate with you about your account and our service
- Improve and optimize our service
3. Amazon SP-API Data
We only access the minimum Amazon data necessary to provide our service, specifically ASIN status information. We do not access or store:
- Sales data or revenue information
- Customer information or contact details
- Inventory levels or financial data
- Any other sensitive business information
4. Data Security
We implement industry-standard security measures to protect your information:
- All data is encrypted in transit and at rest
- Amazon SP-API credentials are encrypted using AES-256 encryption
- Access to data is strictly limited and monitored
- Regular security audits and vulnerability assessments
5. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- To process payments (Stripe)
- To send emails (Amazon SES)
- When required by law or legal process
- To protect our rights and safety
6. Data Retention
We retain your information as long as your account is active or as needed to provide services. When you cancel your account, we will delete your personal information within 30 days, except for data we are required to retain for legal or regulatory purposes.
7. Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Export your data
- Opt out of non-essential communications
8. Cookies and Tracking
We use essential cookies to provide our service and analytics cookies to understand how our service is used. You can control cookie settings through your browser.
9. Third-Party Services
Our service integrates with:
- Amazon SP-API for ASIN monitoring
- Stripe for payment processing
- Amazon SES for email delivery
Each service has its own privacy policy governing their use of your information.
10. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@skudown.com.